View
Project Focus
Automotive + Website
Digital experience for buy, sell and exchange of preowned motorcycles
Project Focus
Automotive + Website

The Collaboration

Onething is a long term UX Design partner to Royal Enfield, a global motorcycle brand. We worked with the RE teams to understand and elaborate challenges in preowned market. The digital journey we designed allowed users to build trust, look for verified products and easily complete journey by paying a booking amount.

Industry
Consumer | UX Research
Automotive & Mobility
Platform
Services
User Research | UX Design | Visual Design
Award
Website/App

Problem Definition

How can we establish credibility and gain the trust of users looking for preowned Royal Enfield motorcycles?

The process we followed

01
Discovery Workshop  & Research
02
Key Page  Wireframes
03
Visual Exploration
04
Secondary Page Wireframes + Watch faces
05
Visual Designs
06
Prototyping
07
Design System & Handover
  1. Discovery Workshop  & Research
  2. Key Page Wireframes
  3. Secondary Page Wireframes
  4. Visual Designs
  5. Prototyping
  6. Design System

Opportunities discovered

1
Intuitive Navigation and Engaging Micro Interactions

The homepage provides a clear overview of services at a glance, with engaging micro-interactions for a strong first impression. Easy navigation allows seamless switching between services.

2
Transparent Selling with User-Friendly Forms

The platform allows users to view their motorcycle's estimated selling price instantly, streamlining the selling process. Integrated online-offline support and CRM assistance ensure a smooth, hassle-free experience.

3
Quick and Easy Buying Experience with Personalised Features

The platform offers easy filters to help users find and buy motorcycles with all relevant details. The "Post a Requirement" feature lets users request specific bikes, helping the business adjust inventory based on demand.

4
Rev Up Your Experience: One-Stop Profile for Royal Enfield Enthusiasts

The platform offers a unified profile for both existing and potential Royal Enfield customers, eliminating the need for multiple logins. It also fosters community by providing exclusive benefits for motorcycle upgrades.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

No items found.
No items found.
No items found.
No items found.
No items found.
No items found.

Our CLIENTS
ARE SAYING...

"Onething navigated customer pathways and resonated with the core ethos of Royal Enfield. The team built experiences across touchpoints, united by a design system, ensuring brand consistency across all channels"

Jatin Chhikara
Head - Digital Marketing, Royal Enfield
This is some text inside of a div block.
This is some text inside of a div block.
Get in touch
 Thank you for submitting your details
Our team will get in touch with you shortly
Oops! Something went wrong while submitting the form.