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Project Focus
BFSI + Branding
One Card. Infinite Journeys. Many Experiences.
Project Focus
BFSI + Branding

The Collaboration

We partnered with RBL Bank to revolutionize the Credit Card onboarding experience. The collaboration stemmed from a shared vision to deliver a seamless, customer-centric, and cost-effective solution for new Credit Card users. Together, we reimagined the onboarding journey with Project One—a unified welcome kit that blends thoughtful design, practicality, and an elevated customer experience. This partnership played a pivotal role in repositioning RBL Bank as a modern, new-age brand, delivering a premium financial experience and setting a new standard for the industry.

Industry
Consumer | UX Research
BFSI
Platform
Services
Branding | Customer Experience | Communication Design
Award
Website/App

Problem Definition

How do we upgrade the onboarding experience to be seamless, unified, and product-agnostic, while strengthening brand consistency?

The process we followed

01
Discovery Workshop  & Research
02
Key Page  Wireframes
03
Visual Exploration
04
Secondary Page Wireframes + Watch faces
05
Visual Designs
06
Prototyping
07
Design System & Handover
  1. Brief Understanding
  2. Market Research
  3. Concept Creation
  4. Design & Iteration
  5. 3D Modelling & Mockups
  6. Printing & Testing
  7. Finalisation & Handover

Opportunities discovered

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04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

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Our CLIENTS
ARE SAYING...

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