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Project Focus
BFSI + Packaging
Designing credit card portfolio for leading private Indian bank
Project Focus
BFSI + Packaging

The Collaboration

We partnered with RBL Bank to revolutionize the Credit Card onboarding experience. The collaboration stemmed from a vision to deliver a seamless, customer-centric solution for new Credit Card users. We reimagined the onboarding journey with Project One— a unified welcome kit that blends thoughtful design, practicality, and an elevated customer experience. This partnership played a pivotal role in repositioning RBL Bank as a modern, new-age brand, delivering a premium financial experience and setting a new standard for the industry.

Industry
Consumer | UX Research
BFSI
Platform
Services
Branding | Customer Experience | Communication Design
Award
Website/App

Problem Definition

How do we unify the onboarding experience of multiple cards into one card kit while maintaining brand consistency?

The process we followed

01
Discovery Workshop  & Research
02
Key Page  Wireframes
03
Visual Exploration
04
Secondary Page Wireframes + Watch faces
05
Visual Designs
06
Prototyping
07
Design System & Handover
  1. Brief Understanding
  2. Market Research
  3. Concept Creation
  4. Design & Iteration
  5. 3D Modelling & Mockups
  6. Test Prints
  7. Final Card Kit Design

Opportunities discovered

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Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

04
Crafting a guided learning journey

Designing a structured pathway that seamlessly guides users through their investment education journey, ensuring clarity and coherence in their learning experience.

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Our CLIENTS
ARE SAYING...

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Let’s Collaborate to turn your vision into reality!